Shipping policy

Shipping Policy

We offer free tracked shipping on all orders.

Each order is carefully prepared to ensure your jewelry arrives safely and in perfect condition.

Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Time
Orders typically arrive within 4–10 business days depending on your location.

Delivery times are estimates and may vary due to logistics conditions, customs processing, or seasonal demand.

Tracking Information
All orders include tracked shipping. Once your order has been dispatched, a tracking number will be provided so you can follow the delivery progress.

Shipping Delays
While we aim to deliver within the estimated timeframe, occasional delays may occur due to circumstances outside our control such as carrier delays or customs processing.

If your tracking has not been updated for 30 days, please contact us and we will assist you.

Contact
For any shipping questions, please contact us at:
hello.serine.shop@gmail.com